Return Policy
RETURNS POLICY
We will accept returns within 7 days for a full refund and within 30 days for an exchange. Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please try on over underwear for sanitary reasons. Do not remove protective slip.
Feel free to reach out hi@swimsai.com to process your return and should you have any concerns around getting your return product back to us, we will be happy to help as well.
For US customers, a return shipping label will be provided through email at no charge to return your merchandise (free ground shipping both ways).
Any item marked FINAL SALE, is not eligible for refund, exchange, or store credit.
EXCEPTIONS
Shipping charges on expedited orders are not refundable.
REFUNDS
Returns take us 5-7 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.